{"id":5819,"date":"2025-06-12T09:00:36","date_gmt":"2025-06-12T09:00:36","guid":{"rendered":"https:\/\/bbtt.webdeveloperz.nl\/politica-de-reembolso-y-cancelacion\/"},"modified":"2025-06-17T08:41:26","modified_gmt":"2025-06-17T08:41:26","slug":"politica-de-reembolso-y-cancelacion","status":"publish","type":"page","link":"https:\/\/bluebirdtourstravel.com\/es\/politica-de-reembolso-y-cancelacion\/","title":{"rendered":"Pol\u00edtica de reembolso y cancelaci\u00f3n"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5819\" class=\"elementor elementor-5819 elementor-16\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f4608b e-flex e-con-boxed e-con e-parent\" data-id=\"1f4608b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-55ed821 e-con-full e-flex e-con e-child\" data-id=\"55ed821\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-67d1785 elementor-widget elementor-widget-heading\" data-id=\"67d1785\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica de reembolso y cancelaci\u00f3n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a5534f2 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"a5534f2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\">Inicio<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-81cfeaf e-flex e-con-boxed e-con e-parent\" data-id=\"81cfeaf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-0b86373 e-con-full e-flex e-con e-child\" data-id=\"0b86373\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18788932 elementor-widget elementor-widget-text-editor\" data-id=\"18788932\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h3><b>Visi\u00f3n general<\/b><\/h3>\n<p class=\"p3\">Nuestro plazo de cancelaci\u00f3n y reembolso es <span class=\"s2\"><b>30 d\u00edas antes del inicio del viaje reservado<\/b><\/span>. Si faltan menos de 30 d\u00edas para la fecha de salida programada, lamentablemente no podemos garantizar un reembolso completo. <\/p>\n<p class=\"p3\">Para tener derecho a reembolso, el viaje o excursi\u00f3n debe <span class=\"s2\"><b>cancelarse por escrito a trav\u00e9s del correo electr\u00f3nico<\/b><\/span>indicando los datos de la reserva. La fecha de cancelaci\u00f3n se aplica desde el momento en que recibimos tu correo electr\u00f3nico. <\/p>\n<hr>\n<h3><b>Situaciones no reembolsables<\/b><\/h3>\n<p class=\"p4\"><span class=\"s3\">Las siguientes situaciones <\/span><b>no tienen derecho a devoluci\u00f3n<\/b><span class=\"s3\">:<\/span><\/p>\n<ul>\n<li>\n<p class=\"p1\">Viajes cancelados en los 14 d\u00edas anteriores a la salida<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Viajes ya iniciados o finalizados<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Viajes a medida o paquetes exclusivos en los que ya se ha incurrido en gastos<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Cheques regalo o vales<\/p>\n<\/li>\n<li>\n<p class=\"p1\">No presentarse el d\u00eda de la salida<\/p>\n<\/li>\n<\/ul>\n<hr>\n<h3><b>Devoluciones parciales<\/b><\/h3>\n<p class=\"p3\">En algunos casos, podemos ofrecer un <span class=\"s2\"><b>reembolso parcial<\/b><\/span> concedido:<\/p>\n<ul>\n<li>\n<p class=\"p1\">Anulaci\u00f3n entre 29 y 15 d\u00edas antes de la salida: hasta <span class=\"s1\"><b>50% de reembolso<\/b><\/span>dependiendo de los gastos de reserva incurridos<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Cancelaci\u00f3n en un plazo de 14 d\u00edas, s\u00f3lo en caso de fuerza mayor (a discreci\u00f3n de Blue Bird Tours &amp; Travel)<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Viajes en los que terceros (por ejemplo, hoteles, compa\u00f1\u00edas a\u00e9reas) s\u00f3lo proporcionan reembolsos parciales<\/p>\n<\/li>\n<\/ul>\n<hr>\n<h3><b>Procedimiento de devoluci\u00f3n<\/b><\/h3>\n<p class=\"p3\">Una vez recibida y evaluada tu cancelaci\u00f3n, te notificaremos por correo electr\u00f3nico la aprobaci\u00f3n o denegaci\u00f3n de tu solicitud de reembolso. Si se aprueba, procesaremos tu reembolso utilizando el mismo m\u00e9todo de pago que para tu reserva original, en el plazo de unos d\u00edas laborables. <\/p>\n<hr>\n<h3><b>Reembolsos retrasados o inexistentes<\/b><\/h3>\n<p class=\"p3\">\u00bfA\u00fan no has recibido el reembolso? Entonces compru\u00e9balo: <\/p>\n<ol start=\"1\">\n<li>\n<p class=\"p1\">El extracto de tu cuenta bancaria o tarjeta de cr\u00e9dito de nuevo<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Ponte en contacto con tu banco o con la entidad emisora de tu tarjeta \u2013 el procesamiento puede tardar unos d\u00edas<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Entonces ponte en contacto con nosotros en <a href=\"mailto:info@bluebirdtourstravel.com\"><span class=\"s1\"><b>info@bluebirdtourstravel.com<\/b><\/span><\/a><\/p>\n<\/li>\n<\/ol>\n<hr>\n<h3><b>Ofertas y promociones<\/b><\/h3>\n<p class=\"p3\">Los viajes reservados con una promoci\u00f3n o descuento pueden ser en principio <span class=\"s2\"><b>no reembolsables<\/b><\/span>salvo que se acuerde lo contrario.<\/p>\n<hr>\n<h3><b>\u00bfCambiar en lugar de anular?<\/b><\/h3>\n<p class=\"p3\">Estaremos encantados de pensar contigo. En muchos casos, podemos reprogramar tu reserva <span class=\"s2\"><b>trasladarla a otra fecha sin coste alguno<\/b><\/span> o cambiarla, seg\u00fan disponibilidad. <\/p>\n<hr>\n<h3><b>\u00bfNecesitas ayuda?<\/b><\/h3>\n<p class=\"p3\">Si tienes preguntas sobre cancelaciones o reembolsos, ponte en contacto con nosotros en<\/p>\n<p class=\"p4\"><span class=\"s3\">\ud83d\udce7 <\/span><a href=\"mailto:info@bluebirdtourstravel.com\"><b>info@bluebirdtourstravel.com<\/b><\/a><b><\/b><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Visi\u00f3n general Nuestro plazo de cancelaci\u00f3n y reembolso es 30 d\u00edas antes del inicio del viaje reservado. Si faltan menos [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-5819","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bluebirdtourstravel.com\/es\/wp-json\/wp\/v2\/pages\/5819","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bluebirdtourstravel.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bluebirdtourstravel.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bluebirdtourstravel.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bluebirdtourstravel.com\/es\/wp-json\/wp\/v2\/comments?post=5819"}],"version-history":[{"count":1,"href":"https:\/\/bluebirdtourstravel.com\/es\/wp-json\/wp\/v2\/pages\/5819\/revisions"}],"predecessor-version":[{"id":5820,"href":"https:\/\/bluebirdtourstravel.com\/es\/wp-json\/wp\/v2\/pages\/5819\/revisions\/5820"}],"wp:attachment":[{"href":"https:\/\/bluebirdtourstravel.com\/es\/wp-json\/wp\/v2\/media?parent=5819"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}