Privacy Policy
Privacy Statement
Blue Bird Tours & Travel B.V.
Last updated: 12-06-2025
At Blue Bird Tours & Travel, we value your privacy. In this privacy statement, we explain what personal data we collect, why we do so and how we handle it.
1. Who are we?
Blue Bird Tours & Travel B.V. is a Dutch travel platform offering unique travel experiences. We are responsible for processing your personal data as described in this statement.
Contact details:
2. What data do we collect?
We process the following personal data depending on your interaction with us:
First and last name
E-mail
Phone number
Address (for bookings)
Travel preferences and special needs (e.g., diet, mobility)
Payment information (through secure payment providers only)
IP address and click behavior (when using our website)
3. What do we use your data for?
We use your information exclusively for:
Processing bookings and requests
Putting together customized tours
Customer service and communication
Sending newsletters (only if you sign up)
Analysis and improvement of our website and services
Fulfilling legal obligations (such as administration)
4. Do we share your information with others?
No, we never sell your data. We only share your data with:
Reliable partners (such as local tour operators or guides) as needed for your booking
Payment providers (such as Mollie, Stripe or iDEAL)
Hosting and website administrators (for technical support only)
We have processing agreements with all parties to ensure your privacy.
5. How long do we keep your data?
We will not keep your data longer than necessary:
Booking data: max. 7 years (for tax purposes)
Contact requests without booking: max. 12 months
Newsletter data: until you unsubscribe
6. How do we secure your data?
We take appropriate security measures to prevent misuse, loss or unauthorized access. These include encryption (SSL), secure servers and restricted access to systems.
7. Your rights
You are always entitled to:
Access to your personal data
Correction of incorrect data
Deletion (“right to be forgotten”).
Withdrawal of consent
Object to processing
Data portability
Want to exercise these rights? Please email to info@bluebirdtourstravel.com. We will respond within 14 days.
8. Cookies
We use functional and analytical cookies for a properly functioning website and to understand how it is used. For marketing cookies, we ask permission separately via a cookie banner.
You can read more about this in our [cookie policy] (optional: add link).
9. Complaints
Do you have a complaint about how we handle your data? If so, you can contact us, or file a complaint with the Personal Data Authority at www.autoriteitpersoonsgegevens.nl.
Questions?
Do you have questions about this privacy statement? Please feel free to contact us at info@bluebirdtourstravel.com.
